Q: What is the deadline for placing orders?

A: Orders must be placed by 11:00 p.m. the Thursday before the first week of Hot Lunch ordering rotation.

Q: Can I cancel a meal once the order has been placed?

A: Lunches can be cancelled until noon the Monday before the day for which the meals were ordered. After that deadline, all sales are final. (Wednesday's lunch must be cancelled by Monday at 12:00 p.m.) 

Q: How do I cancel a meal?

A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?

A: Meals cancelled under proper timing will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?

A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?

A: If your child is out sick, you can come to school to pick up the meal, or you could have a sibling pick it up for them. 

Q: What is your privacy policy?

A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.